Política de envío
Last updated: 30 September 2026
1. Shipping Information
At VYRO™, we aim to make your shopping experience as simple and reliable as possible.
All orders are processed and shipped by VYRO CAM LTD.
Shipping destination: United Kingdom
Customer service: hello@vyrocam.com
2. Order Processing
Orders are normally processed within 2 business days after payment has been successfully received.
Orders placed on weekends or UK public holidays will generally be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email containing your tracking information where tracking is available.
3. Delivery Times
Estimated delivery time for orders within the United Kingdom is 5–8 business days after dispatch.
Please note that delivery times are estimates and are not guaranteed unless expressly stated otherwise.
Delivery may occasionally take longer due to circumstances outside our reasonable control, including courier delays, severe weather, strikes, peak shopping periods or other unforeseen events.
4. Shipping Costs
Standard shipping within the United Kingdom is FREE.
There is no shipping charge for standard UK delivery unless a different shipping option or charge is clearly displayed at checkout before payment is completed.
5. Tracking Your Order
Where tracking is available, you will receive a tracking number by email after your order has been dispatched.
Please allow up to 48 hours for tracking information to become active after dispatch.
If your tracking information has not updated for an extended period, please contact hello@vyrocam.com and include your order number.
6. Delivery Address
Please make sure that your delivery address is complete and accurate before completing your purchase.
VYRO CAM LTD is not responsible for delays or additional costs caused by an incorrect or incomplete delivery address provided by the customer.
If you notice that you have entered an incorrect address, contact us as soon as possible at hello@vyrocam.com. We cannot guarantee that an address can be changed after an order has been processed or dispatched.
7. Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at hello@vyrocam.com.
We may ask you to confirm your delivery address and provide your order number so that we can investigate the shipment.
If a parcel is confirmed as lost by the carrier, we will work with the carrier to determine the appropriate resolution in accordance with applicable UK consumer law.
8. Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible at hello@vyrocam.com.
Where appropriate, we may ask you to provide photographs of the external packaging, shipping label, damaged product and internal packaging.
Nothing in this policy affects your statutory consumer rights regarding faulty or damaged goods.
9. Delivery Delays Beyond Our Control
VYRO CAM LTD is not responsible for delays caused by circumstances outside our reasonable control, including severe weather, strikes or industrial action, courier disruption, transport disruption, natural disasters, government restrictions, customs or border delays, technical failures or other unforeseen events.
We will make reasonable efforts to minimise any delay and keep customers informed where appropriate.
10. Delivery and Your Consumer Rights
Nothing in this Shipping Policy limits or excludes your statutory rights under UK consumer law.
Where goods are not delivered within the applicable legal timeframe, or where a delivery problem occurs, you may have additional rights depending on the circumstances.
For further information, please contact us at hello@vyrocam.com.
11. Contact Us
VYRO CAM LTD
656 Oxford Street
London, W3...
United Kingdom
Email: hello@vyrocam.com
Returns: hello@vyrocam.store
Important: Before publishing, verify that the business address and delivery times match your actual fulfilment arrangements.